Every message counts. So does every customer.
We are a cloud communication company helping businesses across India reach their customers reliably on SMS, WhatsApp, RCS, voice and email.
Every message is a touchpoint
Behind every OTP, receipt and reminder is a moment between a business and a customer. We believe that moment should be clean, instant and dependable.
SMS Dekho was established in 2014 as a business unit of Deshana Enterprises Pvt. Ltd. We are a team of communication specialists who guide you from registration to your first campaign, and stay with you after it.
Built up, one channel at a time
From simple SMS to a full multi-channel platform.
The beginning
SMS Dekho starts under Deshana Enterprises Pvt. Ltd. with one goal: take the technical complexity out of mobile messaging for Indian startups and local businesses.
Faster, steadier delivery
We refine our routes and channels so transactional alerts reach customers consistently and quickly.
Conversations, not just messages
WhatsApp Business API and automated voice and IVR join the platform, opening interactive two-way communication.
One platform, every channel
SMS, WhatsApp, RCS, voice and email together, with a support team that still answers your questions personally.
Three things we never compromise on
The principles behind how we build, support and grow with our customers.
Dedicated human support
Direct access to messaging experts for onboarding, template approval and setup. Real people, not chatbot loops.
Outcome-driven deliverability
We tune our routes for delivery rate and speed, so alerts, receipts and OTPs reach customers when they matter.
Hassle-free compliance
Step-by-step help with DLT registration, templates and regulations, so your messaging stays compliant.
From first hello to first campaign
Here is what getting started with SMS Dekho looks like.
Tell us what you need
Share your use case and we recommend the right channels.
We handle the paperwork
Entity, sender ID and template registration, with guidance at every step.
Connect your systems
Upload contacts or integrate through the API, and test safely in a sandbox.
Go live with support
Send your first campaign with a real person one message away.
Built for every kind of business
Pick your industry to see how teams like yours use SMS Dekho.