CRM/ERP Solutions
Bridge the gap between your data and your communications. Automate notification triggers, dispatch status updates, and view unified history reports directly inside Salesforce, SAP, Zoho, Tally, or customized internal legacy platforms.
ERP Event: Payment received. Send confirmation WhatsApp message.
CRM Event: Lead created. Assign broker and notify via IVR call.
System Trigger: Inventory low. Dispatch restock alert to manager.
Native Plugins
Ready-to-use connect profiles for popular systems like Salesforce, Zoho, Tally, and custom SQL configurations.
Serverless Webhooks
Trigger omnichannel updates dynamically using REST endpoints without local script modules.
High-Volume Queuing
Robust data pipeline buffers database traffic spikes to ensure reliable message triggers.
Bi-Directional Sync
Log user replies directly back to CRM leads or support tickets dynamically.
Unify Your Communications and Business Operations
Many CRM and ERP applications run in siloed environments, forcing teams to manually log interactions or rely on fragmented platforms to send critical order confirmations. SMS Dekho bridges this gap. We enable direct messaging connectivity at the database layer or app framework level. Your team can focus on operations, while our backend handles automated customer triggers.